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Engagement – Customer Service

“After 40 years of service and advocacy to become a trusted community resource and market influencer!”

Since 1984, Charity Productions’ mission has been gathering data and field testing, and surveying consumers in zip codes labeled hard to serve for four decades.

We have concluded that poor customer service, limited advocacy, and traditional bureaucratic practices have resulted in, gross inequities toward specific zip codes. Over time these practices provided fertile fields for unregulated predatory practices by public and private providers.

Our Services in Brief

Data Intake Processing Analytics

Our flagship breakfast servers as one of our consumer survey and polling data collection sites. Cataloging and processing of the data also includes tax-based service delivery ratings. Cataloging and processing the data revolves around private and public sector customer service. As part of our chain of care we constantly update our customer information.

Cell Phone Advocacy

Cell Phone Advocacy is part of our consumer affairs and complaints processing initiative. Rapid response teams are being formed to respond to various scams, and consumer abuses from the private, political and service sectors.

Influencing End Users & Analytics

We use all forms of audio, digital, and video messaging to reach our core market. We use analytics from our polling, consumer surveys, census data, as well as other sources like Nielson reports and other credentialed sources.

Charles X White

“As we prepare for the next twenty years, Charity Productions’ deep understanding of these inequities in tax-based service problems has reached the classification of targeted malpractice. We reach this conclusion through evidence-based research and field testing. Meeting people’s needs.”

About Us

Since 1988, Charity Productions has connected the Beaumont and Houston communities to vital services through advocacy, research, and collaboration. Our Disaster and Climate Change Academy helps high school students gain credentials and leadership experience for college and careers. Supported by the National Academies of Sciences, Engineering, and Medicine (2024-2027), we focus on community-driven, evidence-based solutions for equitable outcomes. We are dedicated to transparent, innovative change that benefits underserved populations across our regions. Charity’s record to improve civic engagement in the areas of public health, safety, emergency management, and environmental-related entanglements has been stellar.

Mission

Our mission is to reduce service gaps for underserved populations and to educate university researchers to invest more time and resources in solutions, followed by public policies, followed by funding, that reduces service gaps over time, improving citizens’ ability to mitigate threats and improve sustainability.

Vision

Our vision is to expand into a national provider with a broad network of partners that expands to the global marketplace. Having years of polling information, we have amassed volumes of consumer product testing and surveys highlighting municipal agencies having the largest service gap. customers in specific income areas.

Goal

Our goal is to become a transformative provider with the ability to thrive for years to come.

Objective

Our objective is to be a key provider as a prime or subcontractor in the national and global supply chain. We welcome partners, projects, contracts, and commissions. Contact us to explore opportunities.